Frequently asked questions

An AI phone answering assistant is software that automatically answers incoming calls, speaks with callers in natural language, and completes tasks like answering questions or booking appointments. Voxiplan’s AI phone assistant answers calls 24/7, responds to frequently asked questions, and schedules appointments directly into your calendar. It can also follow custom call flows, transfer calls, or send follow-up SMS messages when a caller doesn’t complete a booking. Our AI is designed to sound natural and polite. We use advanced voice synthesis to ensure a professional and friendly experience for your callers.

Yes. Voxiplan offers a 14-day free trial with full access to the platform. You can set up your AI phone assistant, connect your calendar, configure booking rules, and test the booking widget on your website before committing to a paid plan.

Absolutely. You can configure the AI to ask for specific details like the reason for the appointments or any other custom questions you typically ask your customers.

Voxiplan’s AI phone assistant answers incoming calls and can hold natural conversations with callers. It can: answer frequently asked questions, propose available appointment slots, book appointments directly into your calendar, collect caller information, send confirmation or follow-up SMS and even make outbound calls to customers.

Security is our top priority. We are fully GDPR and CCPA compliant. All voice and text data is encrypted both in transit and at rest. We never sell your data, and you have complete control over your history and recordings.

No credit card is required to start your 14-day free trial. You'll get full access to all features so you can see exactly how Voxiplan transforms your scheduling before you decide to subscribe.

Voxiplan is designed to support your team, not replace it. The AI assistant handles repetitive tasks like answering common questions and scheduling appointments. Your team can still take calls, receive transfers, or follow up with customers when needed. This reduces interruptions and lets staff focus on higher-value conversations.

Yes. Voxiplan integrates with popular calendars including Google Calendar, Microsoft Outlook / Office 365, and Apple iCloud Calendar. It can also use the built-in Voxiplan calendar if you prefer not to connect an external calendar. The system automatically checks for conflicts before confirming bookings.

Most voice AI tools focus on answering calls. Voxiplan is built specifically for appointment-based businesses. Instead of just handling conversations, Voxiplan manages the entire scheduling workflow: native calendar synchronization, booking rules and availability, appointment confirmations and reminders, payments and notifications. This ensures that every booking follows your scheduling process automatically.